General terms

  • Prices are subject to change based on demand.

  • I have the right to reject any order for any reason.


  • Currency accepted is either EUR or USD and can be paid through PayPal.

  • Commissions have to be paid either 100% upfront. I you are not happy with the sketches and decide on cancelling the order, you’ll get 50% refund directly trough paypal.

  • Don’t send me any payment before I have agreed to give you a slot and requested you to send me the payment. Please check beforehand if there is slots available.


  • The time it takes to finish your commission varies 1 week – 2 months depending on factors such as health, the complexity of the commissioned piece, other work, and personal life.

  • Once the piece is finished you will receive the full-resolution image on your personal space on the website, along with few other versions (without backround ect ) . Note that there is no physical product.


  • You get to change the commissioned piece at every step of the artwork (lineart, colors, details ect …). I’ll send you the evolution at every point.

  • A fee will be added if you want something changed on the final drawing – unless a misunderstanding from my side has been made.

  • If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.

  • If your reference is unclear to start with changes will come at an extra charge.

Copyright &

  • I, Lady Whitepaws (the artist): 

    • I reserve the right to cancel and refund the order at any time for any reason. 

    • I retain all copyrights over the commissioned artwork. 

    • I will NOT claim the intellectual property (IP) of the commissioned artwork. 

    • I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms. 

    • I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books. 

  • You (the customer/commissioner): 

    • You may upload the commissioned artwork on any website and social channels. 

    • You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.) 

    • You may NOT alter the commissioned artwork without my (the artist’s) consent. 

    • You MAY be allowed to sell the artwork if it is a part of an Adoptable. Please discuss this with me prior to paying for the artwork. 

    • You retain the rights to the intellectual property (IP). 

    • You may NOT use the commissioned artwork for commercial purposes. 

  • The following is considered copyright infringement:​ 

    • Reproducing/using the copyrighted artwork commercially – means making money off it in any way not excluded from these terms. 

    • Claiming the artwork as your own 

    • Altering the artwork without my consent 

  • In some cases, the commercial rights to the image may be purchased.

Cancellations &
Refund policy

  • The buyer is not allowed a refund once I started working on the commission after the sketch approval. 

  • If for any reason I am unable to start your commission you will receive a full refund. 

  • If you cancel your order before I started it, you can get a full refund. 

  • If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself. 

  • If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.